"All I can say about your product
Neugenisis HGH is WOW! I can't believe
how much better I feel."
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| Shipping and Returns |
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| What are my shipping options? |
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We ship all orders to either your home or place of business in discreet packaging utilizing either FedEx, UPS, or USPS Priority Mail (must be used for PO Boxes and APO/Military addresses). The shipping choice is determined by the utilization of our proprietary shipping intelligent e-software. Our software bases your shipping method by coupling your ship to location (zip code) to the most efficient shipper. Our shipping charges are as follows:
Ground/Standard Delivery (free for orders over $100 shipping within the 48 contiguous United States): $7.95
USPS Priority Mail (MUST be used for PO Boxes and APO/Military addresses): $9.95
3 Day Express: $12.95
2nd Day Express: $17.95
Next Day Air: $29.99
International: $24.99 |
| How do I return my product? |
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Our goal is to provide customers with timely service in the event a return is necessary. We recommend that you carefully read the following notes detailing our return policy. Please do not attempt to send unapproved product returns back to us. All shipments returned without a return authorization code (RAC) will be refused. Sorry, there will be absolutely no exceptions.
Please email us at info@neulifelabs.com with a request for a product return authorization code (RAC) prior to returning any merchandise. Merchandise must be returned in sealed sellable condition in order to receive complete product credit. We offer money back guarantees on all of our products. If you are not completely satisfied with the product for any reason, simply return the unused and used portion for a refund. 100% credit will be issued for unopened merchandise returned within 30 days of your receiving the original order. Because we provide our product at the lowest possible prices, returns are very costly to us. There will be a 25% administrative processing fee calculated against the total cost of all opened products being returned including those being returned due to an allergic reaction with any product we sell on our website. Also, the customer will be responsible for all original and return shipping costs. We will not accept product returns without a proper return authorization code (RAC) and we will only provide return authorization codes (RACs) no later than 30 days after an order was received.
Please Note: It may take 7-10 business days after your return is processed for you to see the credit in your credit card account. |
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